Last Updated: April 2026

This Privacy Policy explains how Plan & Pivot Careers, a self‑employed career coaching and strategy business, collects, uses, and protects your personal information. By using this website or engaging in coaching services, you consent to the practices described in this Policy.

1. Information We Collect

We may collect the following types of information:

• Personal identification details such as your name, email address, phone number, and job-related information.

• Client intake information provided during consultations, questionnaires, or coaching sessions.

• Payment information processed securely through third‑party payment providers.

• Website usage data including IP address, browser type, and pages visited.

2. How We Use Your Information

Your information may be used to:

• Provide coaching services and manage client relationships.

• Communicate with you regarding sessions, updates, or relevant resources.

• Process payments and maintain financial records.

• Improve website performance and user experience.

• Comply with legal obligations.

3. Legal Basis for Processing (UK GDPR)

We process personal data under the following lawful bases:

• Consent – when you voluntarily provide information.

• Contract – to deliver coaching services you have purchased.

• Legitimate interest – for business operations such as improving services.

• Legal obligation – for record‑keeping and compliance.

4. How Your Information Is Stored and Protected

We take reasonable technical and organisational measures to safeguard your data. This includes secure storage systems, password protection, and limiting access to authorised individuals only.

5. Sharing Your Information

We do not sell or trade your personal information. We may share data only with:

• Trusted third‑party service providers (e.g., payment processors, scheduling tools).

• Legal authorities if required by law.

All third parties are required to maintain confidentiality and comply with data protection regulations.

6. Cookies and Tracking Technologies

This website may use cookies to enhance user experience, analyse site traffic, and support functionality. You can adjust your browser settings to refuse cookies if preferred.

7. Your Rights Under UK GDPR

You have the right to:

• Access your personal data.

• Request corrections or updates.

• Request deletion of your data (where legally permissible).

• Withdraw consent at any time.

• Request data portability.

• Object to certain types of processing.

To exercise these rights, please contact us using the details below.

8. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes outlined in this Policy or to comply with legal and financial obligations.

9. Third‑Party Links

This website may contain links to external sites. We are not responsible for the privacy practices or content of those websites.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

11. Contact Information

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact:

Plan & Pivot Careers
Self‑Employed Career Consultant & Strategist
Email: info@planandpivotcareers.co.uk
Location: United Kingdom